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Delivery & Returns

Please note, the returns policy below relates only to items purchased on www.lavender-room.co.uk. If you have purchased an item in store please contact us on hello@lavender-room.co.uk for our in-store returns policy. If an item isn’t quite right you have 30 days to return it back to us. The item must be in its original condition and packaging with the original receipt/invoice. Once we receive the items back in store a refund will be issued within 10 working days. All refunds will be issued via the same method as the original payment. We do not refund return postage & recommend using a tracked service, as we cannot be responsible for the item if it does not arrive back in store. If you wish to exchange an item instead, please email us at hello@lavender-room.com and we will assist you further with this process. If you have been sent a faulty, damaged or incorrect item please email us at hello@lavender-room.com with a description and accompanying photos, so we can advise how best to proceed.
We currently offer shipping at a flat rate of £4.75 for customers within the UK. Shipping time is between 1-3 business days from your order placement. We also offer free ‘Click and Collect’ for any local customers. If you want to place an international order please shop via our Trouva page: https://www.trouva.com/boutiques/lavender-room-in-bn11rd
We accept payments from PayPal as well as payments from all major card providers. If you have any queries about your payment please email us at hello@lavender-room.co.uk

Our Story

In 2003, after years working in high street retail, Jenny and Nicky realised their shared dream of moving to the coast and opening their own independent boutique. Fast forward to the present day and the Lavender Room is a haven of serenity in the heart of Brighton, stocking a carefully curated range of clothing, accessories, jewellery, homewares, and gifts.

Our Products

Our  Products - #1
Candles and diffusers are a staff and customer favourite! Our signature scent range is sold year-round and includes 6 beautiful scents in a range of formats. With extra winter and summer scents sold seasonally.
CANDLES & DIFFUSERS
CANDLES & DIFFUSERS
Candles and diffusers are a staff and customer favourite! Our signature scent range is sold year-round and includes 6 beautiful scents in a range of formats. With extra winter and summer scents sold seasonally.
Our  Products - #2
At the lavender/room we source various items from designers and makers local to Brighton and the South East. Including jewellery from Silver Spur and Leather Goods from Holly Murray.
LOCAL DESIGNERS & MAKERS
LOCAL DESIGNERS & MAKERS
At the lavender/room we source various items from designers and makers local to Brighton and the South East. Including jewellery from Silver Spur and Leather Goods from Holly Murray.
Our  Products - #3
We stock a seasonal and curated range of clothing year-round from a range of international brands including Black Colour, Sofie Schnoor, Berenice and M.A.B.E.
CLOTHES & ACCESSORIES
CLOTHES & ACCESSORIES
We stock a seasonal and curated range of clothing year-round from a range of international brands including Black Colour, Sofie Schnoor, Berenice and M.A.B.E.
Our  Products - #4
HOMEWARES & LIFESTYLE
HOMEWARES & LIFESTYLE

VISIT US

Lavender Room
16 Bond Street Brighton, BN1 1RD
Opening hours
MON - SAT 10:00 AM — 6:00 PM SUN: 11:00 AM - 5:00 PM